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Internet Security

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Respondents to the survey were asked about security related incidents that they experienced through using the internet. Phishing (receiving fraudulent messages) was experienced by 15% of internet users, while 9% cited Pharming (were redirected to fake websites asking for personal information) and 2% of persons experienced Online identity theft. Financial loss was experienced by 6% of individuals, as a result of Phishing, Pharming and/or Online identity theft. See Table 10.1 and Figure 10.1.

Children accessing inappropriate websites was experienced by 9% of individuals, while Social network or email account being hacked and Loss of documents, pictures or other data due to a virus or other infection were experienced by 3% and 2% of internet users respectively. See Table 10.1.

Table 10.1 Individuals who experienced security related incidents through using the Internet for private purposes in the last 12 months, 2019

Security related incidentMaleFemale
Phishing2011
Pharming127
Online identity theft21
Experienced financial loss resulting from identity theft phishing or pharming56
Children accessing inappropriate websites127
Your social network or e-mail account being hacked43
Loss of documents, pictures or other data due to a virus or other infection21
Misuse of your personal information available on the Internet21

Nearly one quarter (24%) of internet users did not provide Personal information to social or professional networking services due to internet security concerns. Such concerns prevented 18% of internet users from both Ordering or buying goods or services online and Using the Internet via public WiFi. Concerns about internet security limited or prevented 13% of internet users from doing Internet banking and a further 11% from Downloading software or apps. Concerns about internet security limited or prevented 6% of internet users from Communicating with public services or administrations. See Table 10.2.

Table 10.2 Individuals where security concerns limited or prevented you from doing the following activities via the Internet for private purposes in the last 12 months, 2019

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