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Take our short Customer Satisfaction Survey. and tell us how we can improve.

You could win one of two €100 One4All vouchers. (5–10 minutes)

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Take our short Customer Satisfaction Survey and tell us how we can improve.  You could win one of two €100 One4All vouchers. (5–10 minutes)

Two people sitting in a room, with a laptop open on the table.
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Our statistics about Ireland are independent and reliable, because you told us.

The information you give us lets us create a very accurate picture of what it means to live in Ireland today—our lives, our economy, our health, our education, our happiness and well-being.

What is the Trust Survey 2025?

The Trust Survey 2025 is a voluntary survey carried out by the Central Statistics Office (CSO). It is part of an OECD-wide programme and has been previously undertaken by the CSO in 2023.

The purpose of the survey, which is carried out online, is to gather information on people’s trust and satisfaction levels in different public institutions and the government. It also sets out to explore the key drivers behind those levels of trust (reliability, responsiveness, integrity, fairness and openness).

Why is the Trust Survey important?

Data from this survey will assist government departments, agencies and others in developing policies and services to enhance trust in public institutions. It will also allow us to learn from international best practices related to trust, measure trust levels over time in Ireland, and see how we compare internationally.

We depend on your information, so if you are asked to take part, please do so because your voice matters.

How do I know my information is secure?

Protecting your confidentiality is at the heart of everything we do. Your confidentiality is guaranteed by law under the Statistics Act, 1993, which means no individual, household or enterprise can be identified from the data we publish. The information you provide is generalised, so nobody is identifiable from the data you provide and it is only used for statistical purposes. We’d like to thank you for your trust in us.

Because confidentiality is so important to our work, we have developed a Trust & Transparency page.

Contact Details

If you have any questions about your participation, please contact us.

Email: CSOTakePart@cso.ie

Phone: 021 453 5110

Trust & Transparency page

Learn more about taking part

Taking part in a Survey

How to Verify a CSO Survey

Support Services