In 2025, more than 20% of enterprises in Ireland used Artificial Intelligence (AI), compared with over 15% in 2024.
Almost six in ten (59%) large enterprises had a fixed broadband speed of at least 500 Mbps, compared with 35% of small enterprises.
More than one-quarter (27%) of enterprises used Information & Communication Technology (ICT) systems or solutions to reduce energy consumption, with 66% of large enterprises doing so compared with 22% of small enterprises.
More than one in three (35%) small enterprises (10 to 49 people employed) had internet sales, compared with 50% of medium enterprises (50 to 249 people employed), and 54% of large enterprises (250 or more persons employed).
In 2025, more than a quarter (28%) of enterprises performed data analytics using transaction records, while 23% performed data analytics using customer information.
Almost two-thirds (64%) of enterprises used cloud-based email in 2025, compared with 52% in 2023.
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Statistician's Comment
The Central Statistics Office (CSO) has today (06 February 2026) published Information Society Statistics - Enterprises 2025.
Commenting on the release, Devin Zibulsky, Statistician in the Sustainability and Circular Economy Division, said: "The Information Society Statistics - Enterprises (ISSE) 2025 results show the extent of digitalisation among Irish businesses. By surveying enterprises about a range of areas including Internet Access, E-Commerce, Data Analytics, Cloud Computing and AI, the ISSE release gives a broad picture of the ways in which ICT is used in business practices.
Topics and items covered by the survey can change from year-to-year to reflect the development and emergence of new technologies and their role in business. This means new modules may be introduced each year and modules that were not included may be re-introduced in future years. The 2025 survey included questions on Internet Access & ICT Usage, E-Commerce, Data Analytics & Utilisation, Cloud Computing, AI, and the Environment.
Internet Access and ICT Usage
There was a wide range of fixed broadband speeds in Ireland in 2025, with 22% of enterprises having less than 100 Mbps, 26% having between 100 and 500 Mbps, and 38% having broadband faster than 500 Mbps.
In 2025, 67% of enterprises had information about goods, services, or prices on their website, while 29% of enterprises had online ordering, reservation or booking, and 22% had job advertisements or applications on their website.
More than a quarter (27%) of enterprises used ICT systems or solutions to reduce energy consumption, while 18% used ICT systems or solutions to reduce materials used or to enhance the use of recycled materials.
Data Analytics
Enterprises use data analytics in various ways to support and enhance business processes. In 2025, 35% of enterprises used Enterprise Resource Planning (ERP) software, 28% used Customer Relationship Management (CRM) software, while 27% used Business Intelligence (BI) software.
The most common types of data used for analytics in 2025 were customer transaction records and customer information. Some 28% of enterprises used customer transaction records, compared with 23% in 2023, while 23% of enterprises used customer information such as location, preferences, or reviews, which was up from 20% in 2023.
Artificial Intelligence
Overall, 20% of enterprises used AI in 2025, compared with 15% in 2024. The most common types of AI used across all types of enterprises in 2025 were for data mining (11%) and natural language generation (9%).
Looking specifically at large enterprises, 58% used AI, with 35% using AI for data mining, while 29% used it for automating workflows or assisting in decision making. More than 17% of small enterprises used AI."