The CSO has offices in both Cork and Dublin at:
Skehard Road
Cork
T12 X00E
Tel: 021 4535000
Ardee Road
Rathmines
Dublin 6
D06 FX52
Tel: 01 4984000
Swords Business Campus
Swords
Co Dublin
K67 D2X4
Tel: 01 8951300
(Census Inquiries: 01 8951460)
All our extensions can also be contacted through either our Cork or Dublin phone numbers or you can dial extensions directly by replacing the last four digits of these numbers with the appropriate extension number.
The opening hours for our offices will be 9.30am to 4.00pm Monday to Friday excluding bank holidays, public holidays and the closure of CSO offices in exceptional circumstances (weather, etc.)
Queries under the Freedom of Information Act can be addressed to:
Kieran Harte
Customer Relations Officer
Central Statistics Office
Skehard Road
Cork
T12 X00E
Phone (+353) 21 453 5385
Email foi@cso.ie
Initially your complaint can be addressed to the relevant section within the office.
If you are not happy with their response, we will arrange for your complaint to be officially investigated by the Customer Relations Officer:
Ken Kennedy
Customer Relations Officer
Central Statistics Office
Skehard Road
Cork
T12 X00E
Phone (+353) 21 453 5036
Email cro@cso.ie
If you are not satisfied with the outcome of the review by the Customer Relations Officer the matter can be appealed to:
John Byrne
Head of Communication & Dissemination
Central Statistics Office
Skehard Road
Cork
T12 X00E
Phone (+353) 21 453 5343
Email john.byrne@cso.ie
If the matter is still not resolved, you may refer it to the Ombudsman.
The Ombudsman will ask you for details of your complaint and to provide a copy of this letter (our final response to your complaint).
The best way to do this is through: ‘Making A Complaint’ at www.ombudsman.ie
You can also write to:
Office of the Ombudsman,
6 Earlsfort Terrace,
Dublin 2,
D02 W772
or call (+353) 1 639 5600 if you have any queries.