Delivering Quality Service

The CSO is committed to serving all our customers.

Users of Statistics

As an output-focused organisation, we are committed to providing high-quality statistical services to all our customers across the whole range of our activities. Our goal is to be the first port of call for statistics about Ireland including in areas such as the economy, social conditions and population. We are continuously improving and expanding our statistical outputs. Customer service is an integral part of the work we do throughout the Office.

Data Providers

The statistics we produce depend critically on the co-operation of our survey respondents. We are committed to reducing the burden placed on business by CSO surveys. This is a corporate priority for the CSO, and we have a coordinated action programme to reduce this burden. We are also committed to protecting the confidentiality of the information supplied to us by persons and businesses. Under the Statistics Act 1993, the information collected by the CSO in its surveys and censuses is treated as strictly confidential and is only used for statistical purposes.

Public Sector

Within the overall framework of the National Statistics Board’s Strategic Priorities for Official Statistics 2021-2026, we are committed to promoting the use of official statistics to support evidence-based decision-making and to developing the statistical potential of administrative records. This involves a “whole system” approach to statistics, with each Department preparing a formal data/statistics strategy. The CSO works closely with Departments to help identify their data needs, to assess the statistical potential of their data holdings and to provide the necessary technical support and advice.

Key Publications

We publish over 450 statistical releases and publications each year. All of these contain a commentary written, insofar as possible, in clear accessible language to explain the statistics and related terminology to a general readership.

Some of our publications include:

• Monthly inflation figures.
• Monthly Labour Market & Unemployment Data.
• Quarterly National Accounts.
• Census of Population.

Statistical publications and releases are produced in English, however a selection of associated materials (press releases, infographics, and a small number of extracts) are produced in Irish along with this.

CSO Website

The site contains statistics organised within the following themes:

• People and Society.
• Labour Market and Earnings.
• Business Sectors.
• Economy.
• Environment.
• General Statistical Publications.

It also contains links to information about the Census of Population.

In relation to each statistical theme, the following services are available:

• Statistics on that theme.
• PxStat: This gives access to a wide range of CSO statistics, in a user-friendly format. Statistics can be selected and displayed in the form of tables or graphs and can easily be downloaded for further analysis.
• Releases and Publications relevant to the statistical theme.
• Surveys and Methodology, giving technical information and contact details in relation to each survey.

A Release Calendar gives an advance schedule of when statistical reports are due to be published.

The following are all available bilingually:

• Corporate documents and reports.
• Information for schools.
• Census of Population processes and results.
• Information on household surveys for respondents (including letters).
• Recruitment notices.
• Infographics.
• Paper Survey Forms.
• Freedom of Information web content.
• Selection of social media content.
• Selection of press releases.
• The Census of Population website for public awareness about the field operation and results of the Census is maintained in both Irish and English.