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Flexible Working Arrangements

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‘Flexible working’ means any type of working arrangement that differs from the traditional Monday to Friday, nine-to-five model – and gives some flexibility on how long, where, and when employees work. Flexible working hours are at the discretion of the employer. Note that respondents could generally choose more than one option when replying and that the survey was conducted during the COVID-19 pandemic, which may have impacted on the flexible working arrangements in general.

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In the 2021 survey, respondents were asked about the types of flexible working arrangements that they availed of in the 12 months previous to interview. At an overall level, one in six (16.7%) employees availed of flexible hours, where they availed of a working pattern outside the traditional nine-to-five model. Analysis of the data by NACE economic sector shows that employees in the ‘Financial, insurance and real estate activities‘ sector availed most of flexible hours in the previous 12 months (31.9%), followed closely by employees in the ‘Professional and Scientific‘ sector (27.0%), and the ‘Information and communication’ sector where just over one quarter (25.5%) of employees availed of this flexible working arrangement. By comparison, only one 3.7% of employees in the ‘Education’ sector availed of flexible hours in the previous 12-month period. See Table 3.1 and Figure 3.1.

Table 3.1 Employees aged 18 years and over who have availed of flexible working arrangements (FWA) in their job in the previous 12 months, Q3 2021

Nace Economic SectorFlexible hours
B-E. Industry20.7
F. Construction10.1
G. Wholesale & Retail trade; Repair of motor vehicles and motorcycles15.7
H. Transportation and Storage12.2
I. Accommodation & food service activities4.1
J. Information & communication25.5
K-L. Financial,insurance and real estate activities31.9
M. Professional, scientific and technical activities27
N. Administrative and support service activities14.5
O. Public administration and defence; compulsory social security23.5
P. Education3.7
Q. Human health and social work activities16.3
R-U. Other NACE activities13.4
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Almost one third (32.8%) of ‘Managers, directors and senior officials’ availed of flexible hours at work at some stage in the 12 months previous to interview, followed closely by workers in the ‘Associate professional and Technical’ occupational group (26.8%). By comparison, only one in thirteen (7.7%) workers in the ‘Caring, leisure and other services’ broad occupational group had availed of this flexible working arrangement. See Table 3.1 and Figure 3.2.

Broad occupational groupFlexible hours
1. Managers, directors and senior officials32.8
2. Professionals15.9
3. Associate professional and technical26.8
4. Administrative and secretarial17.9
5. Skilled trades12.4
6. Caring, leisure and other services7.7
7. Sales and customer service13
8. Process, plant and machine operatives7.7
9. Elementary6.2
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One in five (19.5%) employees worked part-time at some point over the 12 months prior to interview. The economic sector where employees availed most of part-time work were the ‘Accommodation & food service activities’ sector at 58.5%, while 43.5% workers in the ‘Sales and customer service’ occupational group worked part-time during the previous 12 months. The sectors where employees availed least of part-time work was 'Information and Communication' (3.1%) followed by 'Construction' (4.4%). See Table 3.1.

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Many workers worked from home or from ‘remote-working’ hubs during the COVID-19 pandemic. Remote working has become more feasible since the COVID-19 pandemic.

The survey results show that nearly four in ten (39%) workers availed of remote working at some point over the 12-month period prior to interview.

The economic sector with the greatest number of workers availing of remote working (at some point in the previous 12 months) was the ‘Education‘ with almost nine in ten of workers availing of remote working (86.2%), followed closely by the ‘Information and communication’ sector (64.2%) and the ‘Financial, insurance and real estate activities’ (63.1%). Over half (53.7%) persons working in the ‘Public administration and defence; compulsory social security’ sector were remote working at some point over the previous 12 months. See table 3.1.

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Analysis by broad occupational group shows that nearly two thirds of all 'Professionals' (62.7%) were remote working for some or all of the 12 months prior to interview, followed closely by 'Managers, directors and senior officials’ and 'Associate, professional and technical' both at 50.7%. This compares with over one in eight (13%) of those in the ‘Sales and customer service’ group. See Table 3.1.

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At an overall level, full-time workers availed of remote working more than part-time workers. In large organisations (100 people or more), nearly half of the full-time workers (48.9%) availed of remote working, compared to less than a quarter (22.6%) of their part-time equivalents. See Table 3.2 and Figure 3.3.

Table 3.2 Employees aged 18 years and over who have availed of flexible working arrangements (FWA) in their job in the previous 12 months, Q3 2021

Full-time (less than 10 people)Part-time (less than 10 people)Full-time (10 - 19 people)Part-time (10 - 19 people)Full-time (20 - 99 people)Part-time (20 - 99 people)Full-time (100 people or more)Part-time (100 people or more)
Remote working26.31436.925.346.530.848.922.6

For persons who had a relatively short length of service with their current employer (less than five years), 43.8% of full-time employees had worked remotely at some point over the 12 months prior to interview, compared with just 18.4% of part-time workers with similar service. For full-time and part-time employees with lengthy service (19 years or more) with their current employer, the difference is not as evident – 42.8% of full-time workers compared with 27.1% of part-time workers. See Table 3.2.

Just 2.6% of employees availed of a compressed working week arrangement during the 12 months prior to interview, where they worked their contracted work week over a shorter week (for example, four days instead of five). See Table 3.2.

The Shorter Working Year scheme allows for employees of the public sector to take unpaid special leave, for a maximum period of 13 weeks and minimum 2 weeks. More information is available in the Background Notes.

Employees from both the public and private sectors were covered in this survey. The flexible working arrangement ‘shorter working year’ applies only to workers in the public sector. Of all employees surveyed (both public and private sector) just less than 1% (0.8%) availed of a shorter working year.

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Analysis of the data by household composition shows that over one in five (20.6%) workers residing in households of two adults with children, availed of flexible hours during the previous 12 months. However, for employees who were residing in households with children and more than two adults, only 5.8% availed of this flexible working arrangement. In households with children, where there were three or more adults also residing, over seven in ten (70.7%) did not avail of any flexible working arrangements in the previous 12 months. See Table 3.3.

Table 3.3 Employees aged 18 years and over who have availed of flexible working arrangements (FWA) in their job in the previous 12 months, Q3 2021

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Employees who had availed of flexible hours in the previous 12 months were asked a follow-on question on the number of days on which they availed of flexible hours in the previous four weeks. Of workers with children who had worked flexible hours, over one third (34.8%) availed of flexible hours for almost all of the previous four weeks (17 days or more), compared with just 14.1% of workers with no children. See Table 3.4 and Figure 3.4.

Table 3.4 Employees aged 18 years and over who availed of flexible hours in the previous 12 months by the number of days availed of flexible hours (in the previous 4 weeks), Q3 2021

X-axis labelHouseholds with no dependent childrenHouseholds with dependent children
0 days30.728.3
1 to 3 days24.321.7
4 to 6 days127.5
7 to 9 days6.91.9
10 to 16 days125.8
17 days or more14.134.8

Go to next chapter:  Barriers to Taking Leave