OPENING FILTER if 16<=age, wave=2  Or 5, dir=1

Direct respondents aged 16 or over inclusive in waves 2 or 5.

THEN ASK PERMIND

PERMIND

I would like to ask you some questions relating to your usage of computers, mobile phones and the internet.  Do you want to continue?

1. Yes
2. No

IF PERMIND = 2 then Exit Module

COMPUTER     (B1)                                                                                                      

IF PERMIND = 1

When did you most recently use a computer?

1. Within the last 3 months
2. Between 3 months and a year ago
3. More than a year ago
4. Never used one

COMPAVG      (B2)                                                                                              

IF COMPUTER = 1

If respondent used a computer in the last 3 months

How often on average have you used a computer in the last 3 months?

1. Every day or almost every day
2. At least once a week (but not every day)
3. At least once a month (but not every week)
4. Less than once a month

CSKILL          (B3)

If COMPUTER = 1, 2 or 3

Anyone who ever used a computer

Note:   Multiple responses to be recorded, where applicable.
Note:   Option 10 implies no other option is selected
Note:   could have been carried out anytime in the past

Have you ever carried out any of the following computer related activities?

1. Copying or moving a file or folder
2. Using copy and paste tools to duplicate or move information within a document
3. Using basic arithmetic formulas in a spreadsheet
4. Compressing (or zipping) files
5. Connecting and installing new devices, eg a modem
6. Writing a computer program using a specialised programming language
7. Transferring files between computer and other devices (from digital camera or from/to mobile phone, mp3/mp4 player)
8. Creating electronic presentations with presentation software (eg powerpoint)
9. Installing a new or replacing an old operating system
10. None of the above

USEINT           (C1)                                                                                               

IF PERMIND = 1

When did you most recently use the internet?

1. Within the last 3 months
2. Between 3 months and a year ago
3. More than 1 year ago
4. Never used it

INTAV           (C2)                                                                                                 

IF USEINT = 1

On average how often did you use the internet in the last 3 months?

1. Every day or almost every day
2. At least once a week (but not every day)
3. At least once a month (but not every week)
4. Less than once a month

INTMOB   (D1+D4)                                                                                   

IF USEINT = 1

If respondent used the internet in the last 3 months

Do you use any of the following mobile devices to access the internet?

Note: Multiple responses to be recorded, where applicable.
Note: Option 3 or 4 implies no other option is selected

1. Hand held Mobile phone (or Smart Phone)
2. Portable Computer (eg. laptop) away from home or work
3. Tablet computer (with touch screen)
4. Other  hand held device (e.g. PDA MP3, watch, e-book reader, games console
5. None of the above but other
6. Don’t use any mobile device to access the internet

MOBTYP            (D5)

If INTMOB = 1 or INTMOB = 4

If respondent has used a handheld mobile device to access the internet.

How does the handheld device that you use connect to the internet?

Note: Multiple responses to be recorded, where applicable.
Note: Option 4 implies no other option is seclected

[Note on screen]: Option 1 means a narrowband mobile phone connection ie slower and probably older than option 2

1. via GPRS
2. via UMTS, HSPDA etc. (3g, 3g+)
3. via public WiFi or WiMAX
4. Don’t know

MOBFREQ               (D6)

If INTMOB = 1 or INTMOB = 4

If respondent has used a hand held mobile device to access the internet

On average, how often did you access the internet using the handheld device away from home or work in the last three months?

Note: Multiple responses to be recorded, where applicable.

1. Everyday or almost every day
2. At least once a week ( but not every day)
3. Less than once a week

If INTMOB = 2 or INTMOB =3

If respondent has used a portable computer to access the internet

How does the portable computer that you use connect to the internet?

Note: Multiple responses to be recorded, where applicable.
Note: Option 4 implies no other option is selected

1. Mobile phone network, using USB key or card (e.g integrated SIM card)
2. Wireless network via public WiFi or WiMAX
3. via modem (plug in to phone line)
4. Don’t know

PORTFREQ                (D3)

If INTMOB = 2 or INTMOB = 3

If respondent has used a portable computer to access the internet

On average, how often did you access the internet using a portable computer away from home or work in the last three months?

Note: Multiple responses to be recorded, where applicable.

1. Everyday or almost every day
2. At least once a week ( but not every day)
3. Less than once a week

PORTUSE               (D7)

If INTMOB = 1 or INTMOB = 4

If respondent has used a hand held portable device to access the internet

For which of the following activities did you use the hand held device away from home or work in the last three months?

Note: Multiple responses to be recorded, where applicable.

1. Sending or receiving emails
2. Reading or downloading online news,newspapers,news magazines
3. Reading or downloading online books ore e-books
4. Playing or downloading games, images, videos or music
5. Using podcast sevice to automatically receive audio or video files of interest
6. Participating in social networks (creating user profiles, posting messages ore other contributions to facebook, twitter, etc.
7. other

PORTGPS                 (D8)

If INTMOB = 1 or INTMOB = 4

If respondent has used a hand held portable device to access the internet

Have you used internet applications (apps) on a hand held mobile device that use information about where you are located (e.g. GPS) in the last three months

1. Yes
2. No

CPPROF          (D9)

If USSIT= 1

If respondant employed or self-employed

If  INTMOB in (1,2,3,4,5)

If respondant accessed the internet using a mobile device in the last three months

Did you use a portable computer or handheld device to access the internet for professional purposes (to perform work related tasks) away from home or work in the last three months

1. Yes
2. No

CPPROB                 (D10)

IF INTMOB in (1, 2, 3, 4, 5)

If the respondant accessed the internet using a mobile device in the last three months

In the last three months did you encounter any of the following problems when using a portable computer or handheld device away from home or work to access the internet?

1. Difficulty in obtaining information about cost of accessing the internet
2. Unexpected high bills (after moving from local tariff area or roaming to foreign service
3. Frequent difficulties with mobile phone network signal (unavailability of broadband or low speed, at least once a week)
4. Difficulties in setting or changing parameters for internet access (switching from mobile to WIFI, activation of location aware application or activation of internet access
5. Inconenience of using small screen or entering text on handheld device
6. other

INTMOBNO             (D11)

IF INTMOB = 6

If the respondant did not access the internet using a mobile device in the last three months

What are the reasons for not accessing the internet with a portable computer or hand held device away from home or work in the last three months?

1. Do not need internet access away from home or work
2. Do not know how to use or use is to complicated
3. Inconvenience of using small screen on a handheld device
4. To expensive (device and or internet subscription
5. Unavaialability of broadband or connection to slow
6. Security or privacy concerns
7. Other

ICOMMUN         (C3)                                                                                           

If USEINT = 1

Which if any of the following internet activities have you done in the last 3 months for PRIVATE PURPOSES?

Note: Multiple responses to be recorded, where applicable.<
Note: Option 4 implies no other option is selected

1. Sending / receiving emails
2. Telephoning over the internet/video calls (via webcam) over the internet
3. Participating in social networks (creating user profile, posting messages or other contributions to facebook, twitter, bebo etc.)
4. None of the above

INTINFO                  (C3)

If USEINT = 1

Which if any of the following communication or information activities have you used the internet for in the last 3 months for PRIVATE PURPOSES?

Note: Multiple responses to be recorded, where applicable.
Note: Option 4 implies no other option is selected

1. Reading or downloading online newspapers / news magazines
2. Making an appointment with a medical practicioner (e.g GP or hospital etc.)
3. Finding information about goods or services
4. None of the above

INTENT               (C3)

If USEINT = 1

Have you used the internet for any of the following entertainment activities in the last 3 months for PRIVATE PURPOSES?

Note: Multiple responses to be recorded, where applicable.
Note: Option 6 implies no other option is selected

1. Listening to web radios or watching web television
2. Playing or downloading games
3. Playing networked games with other persons (through the internet)
4. Uploading self-created content (text,photos,music,videos,software to any website to be shared )
5. Creating websites or blogs
6. None of the above

INTOTHER                   (C3)

IF USEINT = 1

Have you done any of the following internet activities in the last 3 months for PRIVATE PURPOSES?

Note: Multiple responses to be recorded, where applicable.
Note: Option 4 implies no other option is selected

1. Using services related to travel and accommodation
2. Selling of goods or Services (eg via Auction sites etc.)
3. Internet Banking
4. None of the above

INTPUB        (E1)                                                                                                  

IF USEINT = 1 or 2

In the last year have you carried out any of the following public service activities on-line for PRIVATE PURPOSES?

Note:   Multiple responses to be recorded, where applicable.
Note:   Option 4 implies no other option is selected
Note:   IN THE LAST 12 MONTHS

Obtaining Information from Public Authorities’ Websites

1. Downloading official forms
2. Sending filled in forms
3. None of the above

FORMWHYNO               (E2)

IF INTPUB=4

Why did you not submit an official form on-line?

Note:   Multiple responses to be recorded, where applicable.
Note:   Option 6 implies no other option is selected
Note:   IN THE LAST 12 MONTHS

1. Did not have to submit official forms at all
2. Service was not available
3. Technical failure during filling in or sending the form
4. Didn’t know how to do it on the website / it was too complicated
5. Concerns about protection and security of personal data
6. None of the above but other

INTBUY           (F1)                                                                                              

IF USEINT = 1, 2 or 3

If respondent ever used the internet

When did you last buy or order goods or services for private use over the internet (excluding manually typed e-mails)?

1. Within the last 3 months
2. Between 3 months and a year ago
3. More than 1 year ago
4. Never bought or ordered

BUYTYP1           (F2)                                                                                           

IF INTBUY = 1 or 2

If respondent purchased within the last year

Which of the following goods or services did you buy or order over the internet? (For PRIVATE USE in the last 12 months)

Note:   Multiple responses to be recorded, where applicable.
Note:   Option 8 implies no other option chosen
Note:   IN THE LAST 12 MONTHS

1. Food or groceries
2. Household goods (eg. Furniture, toys, etc.)
3. Medicine
4. Clothes, sports goods
5. Electronic equipment (incl. Cameras)
6. Share purchases, Insurance policies and other financial services
7. Other
8. None of the above

BUYTYP2       (F2)                                                                                               

IF INTBUY = 1 or 2

If respondent purchased within the last year

Which of the following goods or services did you buy or order over the internet? (For PRIVATE USE in the last 12 months)

Note:   Multiple responses to be recorded, where applicable.
Note:   Option 9 implies no other option chosen
Note:   IN THE LAST 12 MONTHS

1. Films, music
2. Books, Magazines, newspapers (including e-books)
3. E-Learning material
4. Video Games and software and upgrades
5. Other computer software and upgrades
6. Computer hardware
7. Telecommunication services (eg TV, broadband subscriptions, fixed line or mobile phone subscriptions, uploading money on prepaid phone cards, etc.)
8. Other
9. None of the above

BUYTYP3             (F2)                                                                                         

IF INTBUY = 1 or 2

If respondent purchased within the last year

Which of the following goods or services did you buy or order over the internet? (For PRIVATE USE in the last 12 months)

Note:   Multiple responses to be recorded, where applicable.
Note:   Option 5 implies no other option chosen
Note:   IN THE LAST 12 MONTHS

1. Holiday accommodation
2. Other travel arrangements (transport tickets, car hire etc.
3. Tickets for events
4. Other
5. None of the above

INTBUYMOB      (F3)                                                                                          

IF USEINT = 1, 2 or 3

If respondent ever used the internet

Did you buy or order goods or services for private use over the internet using a handheld device in the last twelve months (connection to web browser or web app; (excluding sms, mms and manually typed e-mails)

1. Yes
2. No

BUYTYP4          (F4)                                                                                            

IF INTBUYMOB = 1 

If respondent purchased goods using a mobile handheld device within the last year

Which of the following goods or services did you buy or order using a handheld device? (For PRIVATE USE in the last 12 months)

Note:   Multiple responses to be recorded, where applicable.
Note:   Option 5 implies no other option chosen
Note:   IN THE LAST 12 MONTHS

1. Digital content (downloaded/accessed from website or web app) e.g. films, music, e-books, e-newspapers, games, paid applications for mobile phone or other handheld devices
2. Physical goods (e.g. electronics, clothes, toys, food, groceries, books, CD /DVD’s
3. Services (e.g. transport services, tickets for events, insurance
4. Other

BUYWH       (F5)                                                                                                  

IF INTBUY = 1 or 2

If respondent purchased from the internet within the last year

From whom did you buy or order goods or services? (For private purposes over the internet in the last 12 months)

Note:   Multiple responses to be recorded, where applicable.
Note:   IN THE LAST 12 MONTHS

1.      National seller

1. Sellers from another EU country
2. Sellers from rest of the world
3. Unknown origin

END OF MODULE 

 

ICT Household 2012

TIMESSTAMP START OF HOUSHOLD MODULE

ALL = If House contains one member where 16<=age<=74, wave= 2 or 5, dir=1

(Questions to be asked of only one member of any household)

Then ask PERMHH

PERMHH

Will somebody answer at most xxx questions on technology usage in the household?

Note on Screen         
This is best answered by somebody who knows something about the type of internet connection the house has if it does have an internet connection

1. Yes
2. No

IF PERMHH = 2 then EXIT Module

HOUCOMP       (A1)                                                                                             

IF PERMHH = 1

Do you or anyone in your household have access to a computer at home? (Any type eg. desktop, laptop, palmtop)

1. Yes
2. No
3. Don’t know

HOUINT                (A2)                                                                                         

IF PERMHH =1

Do you or anyone in your household have access to the internet at home regardless of whether it is used?

1. Yes
2. No
3. Don’t know

IF HOUINT = 3 END questionnaire

INTCONN         (A3)

IF HOUINT = 1

If house has an internet connection

What types of internet connections are used?

Note: Multiple responses to be recorded, where applicable.
Note: Option 4 implies no other option is selected

1. Modem – (dial-up access over normal telephone line or ISDN)
2. Broadband
3. Mobile phone over narrowband (WAP, GPRS, 2G etc.) (older mobile phones)
4. Don’t know

INTBBAND                   (A3)

If INTCONN = 2

If the house has a broadband internet connection

What type of broadband connection is used?

Note: Multiple responses to be recorded, where applicable.
Note: Option 8 implies no other option is selected

1. DSL (eg ADSL, SHDSL, etc.) mainly through phone line
2. Wired fixed (Cable, fiber, Ethernet, PLC etc) mainly through tv companies
3. Fixed Wireless (satellite, WiFi, WiMax) within the house
4. Mobile phone network (via laptop or mobile phone UMTS/3G etc  )
5. Mobile phone network (via a USB key or laptop card )
6. Other Broadband connection not listed above
7. Don’t Know

INTNO                  (A4)

HOUINT = 2

If house has no internet connection

Note: Multiple responses to be recorded, where applicable.
Note: Option 9 implies no other option is selected

What are the main reasons you do not have internet access at home?

1. Have access to internet elsewhere
2. Don’t need Internet (because not useful, not interesting etc.)
3. Equipment costs too high
4. Access costs too high (telephone, subscription etc.)
5. Lack of skills
6. Privacy or security concerns
7. Broadband internet is not available in our area
8. Physical disability
9. None of the above, but other

END OF HOUSEHOLD MODULE