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Survey Name

Trust in Government and Public Services

Survey purpose and legal basis

The Trust Survey is a voluntary survey carried out by the Central Statistics Office under Section 24 of the Statistics Act,1993.

The purpose of the survey is to provide data on people’s trust in government and other public institutions and the key drivers behind those levels of trust, namely government’s responsiveness, reliability, integrity, openness and fairness.

Any information gathered to inform this survey is subject to the restrictions of use and prohibition of disclosure under sections 32 , 33 , and 34 of the Statistics Act, 1993.

Who uses the results?

The results are only ever made available to the public in aggregate form and we make sure that it is impossible for individuals to be identified. Anonymised survey information is provided to the OECD for further analysis during the survey period. Anonymised survey information may also be provided to other government departments, approved organisations and approved researchers for statistical purposes only.

Is your personal data confidential and how long will the data be retained?

Yes. All information supplied to the CSO is treated as strictly confidential. The Statistics Act, 1993 sets stringent confidentiality standards: Information collected may be used only for statistical purposes, and no details that might be related to an identifiable person or business undertaking may be divulged to any other government department or body.

The personal data collected to inform this monthly survey will be stored for a maximum of twelve months.

The sources and categories of your personal data, where the data has not been collected directly from you:

N/A

For further information on this survey, your Data Protection rights and how your data is used please contact:

Aidan McCarthy, Social Data Collection Division, Central Statistics Office, Skehard Road, Cork, T12 X00E.

E-mail: CSOTrust@cso.ie

Data Protection Information:

Under the General Data Protection Regulation, you have the following rights:

  • The right to lodge a complaint with the Data Protection Commission. Contact details: Office of the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.
  • The right to request access, rectification, erasure, restriction or to object to the processing of your personal data.

However, because your data is processed for statistical purposes these rights may be limited in accordance with Article 89 of the GDPR. This is due to the fact that the exercise of any of these rights may render impossible, or seriously impair, the achievement of the statistical processing and such restriction maybe necessary for the fulfillment of those purposes.

Central Statistics Office Data Protection Officer Contact Details: