Back to Top

 Skip navigation

Survey Name

Civil Service Employee Engagement Survey

Survey purpose and legal basis

This notice explains how the Central Statistics Office (CSO) uses personal data in the Civil Service Employee Engagement Survey(the CSEES). This notice also provides information, as required by the General Data Protection Regulation (GDPR).

The Civil Service Management Board (CSMB) tasked the Central Statistics Office (CSO) with administering the survey and processing the results as a part of Action 25 in the 2014 Civil Service Renewal Plan. The CSEES was developed by the CSO in close collaboration with Dublin City University’s (DCU) School of Management. DCU provided a suite of internationally tested questions to measure Employee Engagement and related themes, from which the questionnaire was developed.

It asks civil servants for their views on working in the Civil Service, focusing on areas such as employee engagement, well-being, coping with change and commitment to the organisation.

You are invited to participate in the CSEES on a voluntary basis.

The personal data collected will solely be used for the purposes of the CSEES. It will be stored and retained in line with the provisions of the General Data Protection Regulation (GDPR) and the Data Protection Act, 2018. The legal basis for the processing is Article 6(1)(e) of the GDPR – i.e. processing for the performance of a task carried out in the public interest. The CSEES is not carried out under the Statistics Act, 1993.

Who uses the results?

The purpose of the CSEES is to measure and evaluate employee engagement, well-being, coping with change and commitment to the organisation. The results of the CSEES will also help inform strategic management decisions and delivery of the Civil Service Renewal Plan.

Information collected for the CSEES will be analysed by the CSO and the results used by the CSMB and individual Civil Service Departments and Offices.

Is your personal data confidential and how long will the data be retained?

The CSO’s processing of personal data collected for the CSEES will be carried out only on instruction from the Civil Service Management Board.

The CSEES is designed so that information cannot be traced back to you. All individual information obtained by the CSO is treated as strictly confidential. The survey system will automatically remove any identifying information such as IP address. Partially complete data is deleted after 14 days if there is no further activity.  Submitted survey data is sent to CSO internal networks where is it stored indefinitely for further analysis and reporting including comparative time series analysis with earlier iterations of the CSEES.

For further information on this survey, your Data Protection rights and how your data is used please contact:

Morgan O’Donnell, Sustainable Development Goals & Indicator Reports, Central Statistics Office, Skehard Road, Cork, T12 X00E

Telephone: (+353) 021 4535269

Email: CSEES@cso.ie

Data Protection Information:

Under the General Data Protection Regulation, you have the following rights:

  • The right to lodge a complaint with the Data Protection Commission. Contact details: Office of the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.
  • The right to request access, rectification, erasure, restriction or to object to the processing of your personal data.

However, because your data is processed for statistical purposes these rights may be limited in accordance with Article 89 of the GDPR. This is due to the fact that the exercise of any of these rights may render impossible, or seriously impair, the achievement of the statistical processing and such restriction maybe necessary for the fulfilment of those purposes.

Central Statistics Office Data Protection Officer Contact Details:

DPO@cso.ie