Accessibility Statement

The Central Statistics Office (CSO) recognises the importance of ensuring that our website is accessible to everyone. We are committed to making our website accessible in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. We are continually working to improve our website user experience for everyone and make our content available to the widest possible audience, including those who use assistive technologies.

This accessibility statement applies to the cso.ie website

Compliance status 

CSO.ie is partially compliant with the Web Content Accessibility Guidelines 2.1 level AA

Non-accessible content

• Some images do not have suitable alternative text
• Some images are not text free.
• Some elements within pages do not have sufficient levels of colour contrast
• Some pages do not have correctly ordered content.
• Some supporting materials for statistical publications are not fully accessible. These include infographics, sound bites and some videos. We are working to provide transcripts for these – please contact us if you would like one where it is not provided.
• Some PDF (Portable Document Format) versions of older documents in our release archives. If you cannot access the information in any PDF document, please contact us for assistance.
• Our policy at present is to leave in place all historical statistical releases published on our website as reference material. However, updating thousands of these historical statistical releases would be a disproportionate burden so they may not meet our current accessibility standards in part or in full. If you cannot find what you need or if you have difficulty accessing any information, please contact us and we will assist with your enquiry.
• Some older systems which sit under the umbrella of CSO.ie such as the Census Small Area Population maps system. We are working to replace these older systems with modern, accessible versions during 2021. If you require information on Small Area Populations from Census 2011 or 2016, please contact us and we will assist with your enquiry.
• Some older visualisation tools may be difficult to navigate using just a keyboard and screen reader software. We are working to modernise these tools and we can provide assistance in accessing the information in alternative ways – please contact us with your enquiry.
• Some of our corporate documents are published in PDF format where we are reproducing a printed graphic design document.. We aim to provide an accessible transcript or version of all such documents in the future. Where an accessible version is not available, please contact us for assistance.

Feedback and contact information

You can contact us to request information or for assistance in accessing any content or functionality that is inaccessible.

For information and general enquiries, please contact the CSO Communications & Dissemination Press Office.

Phone: +353 21 453 5481
Email: information@cso.ie

The CSO welcomes your feedback on the accessibility of our website and digital tools. Please notify us if you encounter any accessibility issues which you would like us to review.

To provide feedback on accessibility of the website and notify us of accessibility issues, please email digitalcomms@cso.ie

Formal Complaints

If you are not satisfied with the CSO’s response, you can make a complaint under either the Equal Status Act 2000 (No. 8 of 2000) or the Disability Act 2005 (No. 14 of 2005) or both.

Advice on making a complaint under the Disability Act is available on the website of the Office of the Ombudsman.

Advice on making a complaint under the Equal Status Act is available on the website of the Workplace Relations Commission.

Preparation of this Accessibility Statement 

This statement was updated following a review of cso.ie on a self-assessment basis.

The CSO is subject to monitoring by the National Disability Authority under the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. We are committed to improving our website accessibility and ensuring that information is available to all.

This statement was last reviewed on 22 March 2022