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For more information on this release:

E-mail: industry_rap@cso.ie Kevin Phelan (+353) 21 453 5208 Mary Duggan (+353) 21 453 5584

For general information on CSO statistics:

information@cso.ie (+353) 21 453 5000 On-line ISSN 2009-5791

CSO statistical release, 20 December 2013, 11am

Information Society Statistics - Enterprises

2013

Enterprise use of social media, 2013
		Ireland	EU-28
Enterprise use of social media		48%	30%
of which	Use of social networks	46%	28%
	Use of enterprise blogs or microblogs	20%	10%
	Use of multimedia content sharing websites	14%	11%
	Use of wiki based knowledge sharing tools	7%	6%
Enterprises could use more than one type of social media, hence the sum of the different social media types does not equal the total use figure

Use of social media by Irish Enterprises above the EU average

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In 2013, 48% of Irish enterprises employing 10 or more persons used some type of social media, such as Twitter, LinkedIn or YouTube compared with an EU-28 average of 30%. The primary method of using social media as a way of connecting with customers was the use of social networks, with 46% of enterprises stating they used social networks such as Facebook. In terms of enterprises using social media, Ireland ranked third in the EU-28. Malta had the largest percentage of enterprises in the EU-28 using social media at 55%, 42% of enterprises in the United Kingdom used social media while Latvia had the lowest usage at 15%. See Headline Table, Figure 1 and Table 1.

	EU-28	Ireland
Use of any social media	30	48.3
	0	0
Use of social networks	28	46
Enterprise blogs or microblogs	10	20.3
Use of multimedia content sharing websites	11	14
Use of wiki based knowledge sharing tools	6	7

Image development is the main purpose for using social media

In Ireland, 36% of enterprises used social media to develop their image or market products with 15% using social media to recruit employees. This compares with an EU-28 average of 22% for developing the enterprise's image and 9% for the recruitment of employees. See Figure 2.

	EU-28	Ireland
Collaborate with business partners	9	9.87842689293162
Exchange of views	9	10.9932904065914
Involve customers in developments	9	11.14773622432
Recruit employees	9	14.754964820203
Respond to customer feedback	15	25.9442656982195
Develop the enterprise's image or market products	22	36.4381713855142

Large enterprises conduct 43% of their sales electronically

In 2013, 45% of large enterprises¹ had e-Commerce sales which accounted for 43% of total sales of large enterprises. 20% of small enterprises³ had e-Commerce sales which accounted for 13% of small enterprises sales. 43% of medium² sized enterprises had e-Commerce sales which accounted for 19% of total sales of medium sized enterprises. See Figure 3 and Table 11.

¹Enterprises who employed 250 persons or more,²enterprises who employed 50 to 249 persons, ³enterprises who employed between 10 and 49 persons.

	Other sales	e-Commerce sales
Small (10 to 49)	87.4	12.6
Medium (50 to 249)	81.3	18.7
Large (250+)	56.7	43.3

64% of large enterprises made e-Commerce purchases in 2013

In 2013, 64% of large enterprises made e-Commerce purchases which accounted for 42% of all purchases made by large enterprises, while 56% of medium sized enterprises made e-Commerce purchases which accounted for just 14% of total purchases for this size class. 44% of small enterprises made e-Commerce purchases which amounted to 9% of total purchases for small enterprises. See Figure 4 and Table 11.

	Other purchases	e-Commerce purchases
Small (10 to 49)	90.9	9.09999999999999
Medium (50 to 249)	86	14
Large (250+)	58	42

Large enterprises engaged in e-Commerce activities generated 71% of their total sales through electronic sales

Of the enterprises that have indicated e-Commerce activities, large enterprises reported that 71% of total sales was accounted for by e-Commerce sales. Medium sized enterprises reported 41% of sales were made electronically and the corresponding figure for small enterprises was 48%.

Comparable figures for electronic purchases showed that for large enterprises the share of total purchases generated by e-Commerce was 58%, for medium sized enterprises the figure was 28%, while for small enterprises the figure was 24%. See Figure 5

	e-Commerce purchases	e-Commerce sales
Small (10 to 49)	23.6	47.6
Medium (50 to 249)	27.6	40.7
Large (250+)	58	70.5

More enterprises engaged in e-Commerce purchases than sales

Across the three employment size classes, the proportion of enterprises that have made e-Commerce purchases is higher than those enterprises who have made e-Commerce sales, this difference is most pronounced with small enterprises. See Figure 6.

	e-Commerce purchases	e-Commerce sales
Small (10 to 49)	43.7	19.9
Medium (50 to 249)	56.2	42.8
Large (250+)	63.9	45.1

Services sector enterprises had the largest share of e-Commerce purchases by number of enterprises

In 2013, Services sector enterprises reported that 47% of enterprises had made e-Commerce purchases which accounted for 27% of total purchases in that sector. Comparable figures for Construction enterprises indicated that 37% of enterprises made e-Commerce purchases which accounted for just 5% of total purchases in Construction, while 44% of Manufacturing enterprises reported making e-Commerce purchases which accounted for 32% of all purchases made by Manufacturing enterprises. See Figure 7 and Table 4.

	e-Commerce purchases as a percentage of total enterprises	e-Commerce purchases as a percentage of total purchases
Manufacturing	44	32
Construction	37	5
Selected services	47	27

Services sector had the largest share of e-Commerce sales by turnover

24% of Services enterprises reported e-Commerce sales which accounted for 35% of total turnover for that sector. The Manufacturing sector had the largest share of e-Commerce sales with 32% of enterprises reporting e-Commerce sales which accounted for 27% of all turnover generated in that sector. Just 6% of Construction enterprises made e-Commerce sales which accounted for 1% of total Construction turnover. Consistently across all sectors and size classes, the proportion of enterprises that had e-commerce purchases was higher than those making e-commerce sales. See Figure 8 and Table 4.

	e-Commerce sales as a percentage of total enterprises	e-Commerce sales as a percentage of total turnover
Manufacturing	32	27
Construction	6	1
Selected services	24	35

The CSO also collects data on ICT usage by Irish households. These results can be seen at http://cso.ie/shorturl.aspx/207

Show Table 1 EU enterprises use of social media, 2013

Table 1 EU enterprises use of social media, 2013
	%
EU - 28	30
Belgium	35
Bulgaria	31
Czech Republic	16
Denmark	40
Germany	33
Estonia	27
Ireland	48
Greece	34
Spain	31
France	19
Croatia	37
Italy	25
Cyprus	38
Latvia	15
Lithuania	38
Luxembourg	30
Hungary	26
Malta	55
Netherlands	50
Austria	39
Poland	19
Portugal	36
Romania	19
Slovenia	37
Slovakia	26
Finland	37
Sweden	45
United Kingdom	42
Source: http://epp.eurostat.ec.europa.eu/portal/page/portal/information_society/data/database

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Show Table 2 Purpose of social media for enterprises, 2013

Table 2 Purpose of social media for enterprises, 2013
	Unit	Ireland	EU-28

Collaborate with business partners	%	10	9
Exchange of views	%	11	9
Involve customers in developments	%	11	9
Recruit employees	%	15	9
Respond to customer feedback	%	26	15
Develop the enterprise's image or market products	%	36	22

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Open in Excel: Information Society Statistics - Enterprises 2013 Table 2 (XLS 11KB)

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Show Table 3 Purchases and sales via e-Commerce, 2011 to 2013

Table 3 Purchases and sales via e-Commerce, 2011 to 2013
													%
		Manufacturing sectors			Construction sector			Selected services sectors			Total
		2011	2012	2013	2011	2012	2013	2011	2012	2013	2011	2012	2013

Use of e-Commerce for purchases (as % of total enterprises)
	by internet or EDI	52	54	44	39	41	37	49	51	47	49	51	46
	by internet	50	51	40	38	39	34	44	46	41	45	46	40
	by EDI	11	12	10	1	5	4	12	14	14	11	13	13

Use of e-Commerce for sales (as % of total enterprises)
	by internet or EDI	35	30	32	5	9	6	23	24	24	23	23	24
	by internet	25	20	15	5	7	4	20	21	19	20	20	18
	by EDI	15	15	20	0	2	4	6	6	10	7	7	11

Percentage of purchases by e-Commerce (as % of total purchases)
	by internet or EDI	18	25	32	14	4	5	21	33	27	20	30	29
	by internet	9	11	21	10	3	3	9	12	8	9	11	12
	by EDI	9	13	11	3	1	2	13	22	20	11	19	17

Percentage of sales by e-Commerce (as % of total turnover)
	by internet or EDI	12	10	27	0	1	1	21	28	35	17	21	31
	by internet	3	3	3	0	0	0	10	11	16	7	8	11
	by EDI	9	6	24	0	0	1	11	17	19	10	13	20

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Show Table 4 Purchases and sales via e-Commerce by sector, 2013

Table 4 Purchases and sales via e-Commerce by sector, 2013
																%
		Manufacturing sectors					Construction sector	Selected services sectors
	NACE Division¹	10-18	19-22	23-25	26-33	Total	41-43	45-47	49-53	55-56	58-63	68	69-74	77-82	Total	Total


Use of e-Commerce for purchases (as % of total enterprises)
	by internet or EDI	42	46	33	52	44	37	48	42	36	77	48	55	48	47	46
	by internet	39	41	32	47	40	34	36	39	34	71	44	52	45	41	40
	by EDI	9	16	5	13	10	4	21	11	5	24	6	8	9	14	13


Use of e-Commerce for sales (as % of total enterprises)
	by internet or EDI	46	28	11	29	32	6	24	33	32	25	6	9	18	24	24
	by internet	24	9	4	12	15	4	17	25	30	21	6	7	15	19	18
	by EDI	26	19	8	21	20	4	9	18	14	9	3	4	6	10	11


Percentage of purchases by e-Commerce (as % of total purchases)
	by internet or EDI	13	50	12	25	32	5	17	9	15	52	7	16	18	27	29
	by internet	9	37	12	8	21	3	3	7	8	15	3	10	8	8	12
	by EDI	4	13	1	18	11	2	14	2	7	37	5	6	10	20	17


Percentage of sales by e-Commerce (as % of total turnover)
	by internet or EDI	20	34	5	23	27	1	20	46	15	70	2	6	10	35	31
	by internet	8	0	4	2	3	0	8	36	11	31	1	2	5	16	11
	by EDI	12	34	1	21	24	1	12	10	4	39	0	4	5	19	20


¹ See Background notes for NACE Rev2 classification

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Show Table 5 Purchases via e-Commerce in enterprises, Ireland and EU-28, 2011 to 2013

Table 5 Purchases via e-Commerce in enterprises, Ireland and EU-28, 2011 to 2013
			%
	2011	2012	2013
EU - 28	35	34	37
Belgium	36	23	21
Bulgaria	10	6	6
Czech Republic	42	44	50
Denmark	71	74	78
Germany	54	51	48
Estonia	10	13	14
Ireland	49	51	46
Greece	13	9	20
Spain	23	21	22
France	27	19	20
Croatia	39	22	:
Italy	27	35	42
Cyprus	26	18	13
Latvia	24	23	22
Lithuania	33	23	22
Luxembourg	51	41	46
Hungary	34	29	28
Malta	26	23	21
Netherlands	33	:	52
Austria	59	59	60
Poland	16	19	21
Portugal	18	20	18
Romania	9	8	20
Slovenia	25	26	30
Slovakia	21	18	28
Finland	48	50	47
Sweden	49	47	41
United Kingdom	50	53	60
Source: http://epp.eurostat.ec.europa.eu/portal/page/portal/information_society/data/database

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Show Table 6 Sales via e-Commerce in enterprises, Ireland and EU-28, 2011 to 2013

Table 6 Sales via e-Commerce in enterprises, Ireland and EU-28, 2011 to 2013
			%
	2011	2012	2013
EU - 28	15	16	17
Belgium	27	24	21
Bulgaria	6	7	7
Czech Republic	27	26	27
Denmark	28	29	30
Germany	22	24	26
Estonia	12	13	13
Ireland	23	23	24
Greece	9	9	10
Spain	12	14	14
France	13	14	14
Croatia	22	27	21
Italy	5	6	8
Cyprus	8	8	8
Latvia	9	9	10
Lithuania	25	17	22
Luxembourg	18	16	17
Hungary	12	12	13
Malta	19	18	18
Netherlands	24	20	22
Austria	15	16	16
Poland	10	11	11
Portugal	16	15	15
Romania	4	5	10
Slovenia	13	16	15
Slovakia	16	14	20
Finland	21	21	19
Sweden	26	27	26
United Kingdom	19	21	22
Source: http://epp.eurostat.ec.europa.eu/portal/page/portal/information_society/data/database

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Show Table 7 General findings of enterprise ICT survey, as a percentage of all enterprises, 2012 and 2013

Table 7 General findings of enterprise ICT survey, as a percentage of all enterprises, 2012 and 2013
									%
		Manufacturing sectors		Construction sector		Selected services sectors		Total
		2012	2013	2012	2013	2012	2013	2012	2013

General information about ICT systems
	Using a computer	98	100	94	98	94	95	95	96
	Using intranet	51	45	35	38	42	42	42	42
	Using LAN	75	75	60	61	62	68	63	68
	Using extranet	22	19	6	14	20	23	19	22

Use of the internet
	Using the internet	98	99	93	98	93	94	94	95
	Have a website or homepage	86	89	65	70	72	73	73	75

Interaction with public authorities via internet
	For obtaining information	90	88	86	85	83	80	84	81
	For obtaining forms	93	95	89	90	85	87	86	88
	For returning filled-in forms	93	99	85	98	82	94	84	95

Purposes of using the internet (as provider)
	Facilitating access to catalogues and price lists	45	44	18	22	38	38	37	38

Electronic sharing
	Uses an ERP software package	30	34	7	10	18	21	19	22
	Capture, store and make available information about clients	24	24	11	12	30	26	28	25
	Analyse information about clients for marketing purposes	21	23	7	9	29	26	26	25

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Show Table 8 General findings of enterprise ICT survey, as a percentage of all enterprises, by sector, 2013

Table 8 General findings of enterprise ICT survey, as a percentage of all enterprises, by sector, 2013
																%
		Manufacturing sectors					Construction sector	Selected services sectors
	NACE Division¹	10-18	19-22	23-25	26-33	Total	41-43	45-47	49-53	55-56	58-63	68	69-74	77-82	Total	Total


General information about ICT systems
	Using a computer	99	100	100	100	100	98	97	97	86	99	96	100	96	95	96
	Using intranet	39	55	40	54	45	38	43	38	25	76	38	56	42	42	42
	Using LAN	73	80	71	77	75	61	68	66	53	88	85	82	70	68	68
	Using extranet	18	25	9	24	19	14	22	25	14	47	26	28	27	23	22

Use of the internet
	Using the internet	98	100	98	100	99	98	97	97	84	98	96	100	96	94	95
	Have a website or homepage	85	93	90	90	89	70	69	65	68	92	88	86	80	73	75

Interaction with public authorities via internet
	For obtaining information	85	91	88	89	88	85	82	85	65	87	85	92	83	80	81
	For obtaining forms	95	95	93	96	95	90	89	89	77	91	92	96	89	87	88
	For returning filled-in forms	98	100	98	100	99	98	97	96	84	97	92	100	95	94	95

Purposes of using the internet (as provider)
	Facilitating access to catalogues and price lists	40	35	47	52	44	22	40	24	47	47	36	22	29	38	38

Electronic sharing
	Uses an ERP software package	28	50	21	42	34	10	28	18	9	33	10	17	18	21	22
	Capture, store and make available information about clients	19	32	24	26	24	12	27	19	14	55	23	34	34	26	25
	Analyse information about clients for marketing purposes	23	27	25	21	23	9	27	19	20	53	24	23	29	26	25


1 See Background notes for NACE Rev2 classification

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Show Table 9 External connection to the internet, as a percentage of all enterprises, by sector, 2012 and 2013

Table 9 External connection to the internet, as a percentage of all enterprises, by sector, 2012 and 2013
									%
		Manufacturing sectors		Construction sector		Selected services sectors		Total
		2012	2013	2012	2013	2012	2013	2012	2013

Type of external connection to the internet¹
	Modem/ISDN	13	21	15	23	16	19	15	19
	Broadband	95	98	88	95	90	94	91	95


Broadband connection as % of all enterprises¹
	DSL	75	76	68	76	75	76	75	76
	Other fixed wire connection	35	40	22	30	31	38	30	38
	Mobile broadband connection	54	68	53	71	46	58	47	61
	Other mobile connection	26	34	22	41	23	32	23	32


Enterprises with broadband
	Using Intranet	53	46	37	40	45	45	46	45
	Using LAN	78	75	65	64	68	72	69	72
	Using extranet	23	19	7	15	22	24	21	23
	Using ERP² software	31	34	8	10	20	22	20	23
	Using CRM³ software	28	28	12	15	38	34	35	32

	Purchases by internet or EDI	56	44	44	38	56	50	55	49
	Sales by internet or EDI	31	32	9	5	26	26	25	25

1 Enterprises may have more than one internet connection. Similarly, those with broadband may use more than one type of connection
2 Enterprise Resource Planning
3 Customer Relationship Management

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Show Table 10 External connection to the internet, as a percentage of all enterprises, by sector, 2013

Table 10 External connection to the internet, as a percentage of all enterprises, by sector, 2013
															%
		Manufacturing sectors				Construction sector	Selected services
	NACE Division ¹	10-18	19-22	23-25	26-33	41-43	45-47	49-53	55-56	58-63	68	69-74	77-82	Total	Total


Type of external connection to the internet²
Modem/ISDN		22	10	22	24	23	21	17	17	16	17	19	15	19	19
Broadband		97	100	98	100	95	97	97	84	98	96	100	96	94	95


Broadband connection as % of all enterprises²
DSL		81	72	67	79	76	81	78	68	71	76	81	74	76	76
Other fixed wire broadband connection		31	52	38	47	30	37	44	27	71	38	42	42	38	38
Mobile broadband connection		64	77	66	72	71	57	61	46	83	68	67	67	58	61
Other mobile connection		32	35	37	35	41	32	35	23	43	27	35	40	32	32


Enterprises with broadband
Using Intranet		40	55	40	54	40	44	39	30	78	40	56	44	45	45
Using LAN		75	80	70	77	64	70	69	63	90	88	82	73	72	72
Using extranet		19	25	10	24	15	23	26	17	48	27	28	28	24	23
Using ERP³software		29	50	21	42	10	28	18	11	34	11	17	18	22	23
Using CRM⁴software		24	34	30	28	15	33	24	25	63	28	36	40	34	32

Purchases by internet or EDI		44	46	34	52	38	49	44	43	79	50	55	50	50	49
Sales by internet or EDI		46	28	11	29	5	25	34	38	26	7	9	18	26	25

¹See Background notes for NACE Rev2 classification
²Enterprises may have more than one internet connection. Similarly, those with broadband may use more than one type of connection
³Enterprise Resource Planning
⁴Customer Relationship Management

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Show Table 11 ICT usage by size of enterprises, 2013

Table 11 ICT usage by size of enterprises, 2013
	Small (10 to 49)	Medium (50 to 249)	Large (250+)

Unit	%	%	%
Using broadband	93.8	98.8	98.6
Using other fixed broadband connection	32.5	59.6	85.0
Using mobile broadband connection	57.2	74.4	86.6

Enterprises with e-Commerce purchases	43.7	56.2	63.9
e-Commerce purchases as a % of total purchases	9.1	14.0	42.0
e-Commerce purchases as a % of total purchases (where e-Commerce purchases were indicated)	23.6	27.6	58.4

Enterprises with e-Commerce sales	19.9	42.8	45.1
e-Commerce sales as a % of total sales	12.6	18.7	43.3
e-Commerce sales as a % of total sales (where e-Commerce sales were indicated)	47.6	40.7	70.5

Enterprises could use more than one type of broadband connection, hence the sum of the total does not equal the total

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Background Notes

Introduction

The ICT Enterprises Survey is conducted to provide harmonised enterprise statistics at EU level. The survey on ICT usage is carried out annually under EU Regulation (EC) No. 808/2004.

Summary of survey methodology

The ICT Enterprises Survey was conducted as a wholly electronic survey for the first time in 2013 via the CSO’s e-form system, allowing sampled enterprises to complete and return the survey form electronically. Reminders are periodically sent to non-respondents throughout the year and a telephone campaign is also conducted to ensure that the response rate is sufficient for the survey. The 2013 response rate is 52.3%. Returned survey forms are verified and edited before the data is grossed up to the sample frame population.

A pilot survey was conducted in 2002 and a full annual survey began in 2003. Approximately 7,000 enterprises are surveyed in the first quarter of each year. The sample of enterprises is chosen from the CSO’s Business Register. The overall results are released by Eurostat on an EU-28 wide basis. The results presented in this release are from the 2013 survey. The results cover enterprises with ten or more persons engaged in the manufacturing, construction and selected services sectors. Enterprises operating in the following NACE Rev.2 classifications were included in the coverage of this survey. NACE coding is a classification system which groups enterprises according to their business activities. Each business activity category is assigned a unique NACE code.

NACE Rev.2 categories used in the ICT survey

Section C (10-33)

Manufacturing

Food, beverages, tobacco, textiles, wearing apparel, leather, wood, printing and paper products (10 to 18)

Petroleum, chemical, pharmaceutical, rubber and plastic products

(19 to 22)

Other non-metallic mineral products, basic metals and fabricated metal products (23 to 25)

Computer, electronic and other equipment, repairs and installation, other manufacturing (26 to 33)

Section D, E (35-39)

Electricity, gas and steam, water supply, sewerage and waste management

Section F (41-43)

Construction

Section G (45-47)

Wholesale and retail trade; repair of motor vehicles and motorcycles

Section H (49-53)

Transportation and storage

Section I (55-56)

Accommodation and food service activities

Section J (58-63)

Information and communication

Section L (68)

Real estate activities

Division M (69-74)

Section N (77-82)

Group ( 95.1)

Professional, scientific and technical activities (selected sectors)

Administrative and Support Service activities

Repair of computers

Results

Results are based on the survey of e-Commerce and ICT usage by enterprises which was conducted in the first half of 2013. This survey covers enterprises with 10 or more persons engaged in the manufacturing, construction and selected services sectors.

Eurostat tables

The enterprise survey of ICT and e-Commerce usage is carried out across all member countries of the EU-28. Each national country designs their own enterprise survey, using a template questionnaire issued by Eurostat, and incorporating some optional modules.

National results are transmitted to Eurostat annually and subsequently published by Eurostat in December of each year. Further information on Eurostat tables and comparable results across member countries of the EU-28 are available online @ http://epp.eurostat.ec.europa.eu/portal/page/portal/information_society/data/database

Glossary of Terms

Broadband: High-speed, always-on internet access running with a speed of greater than 128Kb/sec (Kilobytes per second).

Digital Subscriber Line (DSL): Digital Subscriber Line technologies are designed to increase bandwidth available over standard copper telephone wires. Includes IDSL, HDSL, SDSL, ADSL, RADSL, VDSL, DSL-Lite and xDSL.

Electronic Commerce (e-Commerce): Transactions conducted over IP (Internet Protocol) based networks and over other computer mediated networks. The goods and services are ordered over those networks, but the payment and ultimate delivery of the goods or service may be conducted on or offline. Orders received via telephone, facsimile and non-interactive e-mails are not counted as electronic commerce.

Electronic Data Interchange (EDI): Electronic exchange of forms, such as for orders, between geographically dispersed locations.

Enterprise Resource Planning (ERP): Enterprise Resource Planning consists of one or a set of software applications that integrate information and processes across the several business functions of the enterprise.

Extranet: A secure extension of an intranet that allows external users to access some parts of an organisation’s intranet.

Intranet: An internal company communications network using IP-based communications within an organisation.

Integrated Services Digital Network (ISDN): Integrated Services Digital Network is the digital version of the old telephone system. ISDN offers many services such as private virtual networks, high-speed facsimile (fax), video-conferencing and most importantly, high speed communications.

LAN: Local Area Network. This relates to your company’s computer network, usually within an office, building or closed geographical area.

Modem: Device that converts outgoing digital signals from a computer to analogue signals which can be transmitted via a conventional copper telephone line and which converts incoming analogue signals to digital.

Social Media: Use of social media refers to the enterprise’s use of applications based on internet technology or communication platforms for connecting, creating and exchanging content online with customers, suppliers, partners or within the enterprise. Enterprises using social media are considered to be those that have a user profile, an account or a user licence depending on the requirements of the social media type. Social networks e.g. Facebook, Linkedln, Xing, Viadeo, Yammer, etc; Blogs or microblogs e.g. Twitter; Multimedia content shared websites e.g. YouTube, Flickr, Picassa, SlideShare; Wiki based knowledge sharing sites e.g. Wikipedia.

Reference to third party brands, products and trademarks are for the sake of clarification and are not intended to promote the use of such products.

Member states of the EU-28

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom

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For general information on CSO statistics:

Information Society Statistics - Enterprises

2013

Use of social media by Irish Enterprises above the EU average

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